OTP stands for One-Time Password. Before a customer submits their information through TMCD, we send a unique verification code to their mobile phone. They enter that code to continue, helping ensure the phone number provided is real and belongs to the customer.

Once a customer completes the TMCD experience and verifies their mobile number, the opportunity is delivered directly to the dealership through its existing lead process. Dealers receive actionable customer information without having to change how their team works leads.

No. TMCD works directly within the dealership’s website experience. There are no apps to download, accounts to create, or additional software for the customer to install. The entire process is designed to be fast and familiar on both mobile and desktop.

TMCD is designed with TCPA compliance in mind, including clear consent language and documented customer actions throughout the experience. OTP verification also helps establish that the customer has access to the mobile number they provided. Dealers should continue to follow their own legal and compliance requirements regarding customer communications.

TMCD verifies the customer’s mobile phone number through OTP verification before the opportunity is submitted. This helps eliminate fake, mistyped, and unreachable phone numbers so dealership teams can spend more time working real opportunities instead of chasing bad contact information.

Private pricing and offers can be delivered directly to the customer by text message after they verify their mobile number. This allows dealers to keep certain pricing off the public website while still giving shoppers a fast, simple way to access the information they’re looking for.

The overall message these FAQs reinforce is exactly what I’d want TMCD communicating: simple customer experience, verified information, and fewer bad leads for the dealership.